Welcome to Aircall’s Legal Center.

You can find all legal documents here.
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Customer
This applies to you if you are a company which purchases the Aircall Services.

Commercial

Terms & Conditions

Terms & Conditions

Aircall T&Cs define the commercial and legal terms for the provision of Aircall services to its customers

Website Terms of Use

Website Terms of Use

ToUs define the conditions governing the use of Aircall.io website by any Internet visitor

End Use License Agreement (EULA)

End Use License Agreement (EULA)

Aircall's EULA specifies the rights and restrictions which apply to a user's access and use of the Aircall Solution.

Privacy

DPA

DPA

To see Aircall's contractual terms for the processing of personal data on behalf of its customers, please consult our Data Processing Agreement.

Privacy FAQ

Privacy FAQ

Do you have a particular question about Aircall's privacy practices or about privacy compliance of the Aircall solution? You might fight the answer in our Privacy FAQs.

Privacy Policy

Privacy Policy

Aircall provides information about how it uses personal information for its own purposes in the Privacy Policy.

Subprocessor List

Subprocessor List

In the Subprocessor List you may find detailed information about entities which may be used by Aircall to provide part of its services.

CPNI Notice

CPNI Notice

Aircall as a VoIP provider in the US, provides notification on how it uses and discloses certain data related to Customer communication, termed as Customer Proprietary Information ("CPNI").

Tech Partner
This applies to you if you are an integration partner (i.e. you integrate with Aircall).

Commercial

API License Agreement

API License Agreement

Determines the conditions that developers who choose to connect with Aircall Public API agree to be bound by.

Privacy

Privacy Policy

Privacy Policy

Aircall provides information about how it uses personal information for its own purposes in the Privacy Policy.

Administrative Body
This applies to you if you are a regulatory or government agency.

Commercial

Website Terms of Use

Website Terms of Use

ToUs define the conditions governing the use of Aircall.io website by any Internet visitor

Privacy

Privacy Policy

Privacy Policy

Aircall provides information about how it uses personal information for its own purposes in the Privacy Policy.

Telecommunications

Law Enforcement Data Request Guidelines

Law Enforcement Data Request Guidelines

Resources for Law Enforcement Authorities on submitting legal requests for customer data and lawful interception

Others
Not a customer, tech partner, supplier or administrative body.

Commercial

End Use License Agreement (EULA)

End Use License Agreement (EULA)

Aircall's EULA specifies the rights and restrictions which apply to a user's access and use of the Aircall Solution.

Privacy

Privacy Policy

Privacy Policy

Aircall provides information about how it uses personal information for its own purposes in the Privacy Policy.

Privacy FAQ

Privacy FAQ

Do you have a particular question about Aircall's privacy practices or about privacy compliance of the Aircall solution? You might fight the answer in our Privacy FAQs.

Telecommunications

Law Enforcement Data Request Guidelines

Law Enforcement Data Request Guidelines

Resources for Law Enforcement Authorities on submitting legal requests for customer data and lawful interception

Taxes and Fees
This applies to you if you are based in North America.

United States

Taxes and Fees

Taxes and Fees

For customers in United States

Canada

Taxes and Fees

Taxes and Fees

For customers in Canada

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