Inbound voice
Answers every call instantly, resolves it end-to-end, and hands off with full context when it matters.
AI Voice Agent:
Every conversation, every
channel, every hour—handled
Access all the tools you need to build on the leading communication and intelligence platform with AI Voice Agent.
- Telephony included
- FDE support
- No hidden costs
- 90%of after-hours calls handled automaticallySJWD Water District
- 4.5xfaster response times with AI routingFood Cycle Science
- 63%reduction in resolution timesSJWD Water District
- 87%of calls resolved without escalation to live agentsTripCity
Take routine interactions
off your team's plate
Aircall’s AI Agents handle routine interactions across inbound calls, outbound calls, SMS, and WhatsApp. They qualify leads, resolve queries, and follow up automatically, so your team can focus on the conversations that need them.
Handles interruptions, tone shifts, and redirects naturally, with ultra-low latency
Reads caller intent to route conversations to the right person every time, with full context
Updates your CRM, create tickets, and book meetings, during and after the call
Surfaces live and historical insights across every AI and human-handled conversation, including sentiment and topics raised
Outbound voice
Reaches out when a lead arrives, a payment comes due, or an appointment approaches, 24/7.
SMS & WhatsApp
Responds to texts and WhatsApp messages the moment they arrive–natural, instant, and always on.
Where talk meets action.
Aircall AI Agents close the loop on every conversation—checking orders, booking appointments, updating records, with no loose ends left for your team.
HubSpot
Salesforce
Zendesk
Shopify
Stripe
Calendly
Create your own
Built by a team
that understands voice
Aircall has spent a decade mastering voice, and Aircall's AI Agents are built on every lesson learned. No SIP trunking, no call forwarding, no separate providers, and no hidden costs. Just everything your team needs, already in one place.
Match your agent to your brand with natural, expressive voices in 38 languages, with a choice of accents, or bring your own.
Provision phone numbers from 100+ countries in two clicks, drop into existing call flows, and set up outbound triggers in minutes
Unified analytics across every AI and human conversation, for a full picture of all communications
HD voice quality and guaranteed 99.5% uptime, with 8 PoPs and dynamic carrier switching for consistent quality globally
Deployed right, always improving
Aircall's AI Agents are designed to be easy to deploy and hard to outgrow. Your team stays in control of what matters, with clear visibility into performance and room to improve over time. Aircall handles everything else behind the scenes.
Deploy self-service in minutes, or get hands-on guidance from Aircall's Forward Deployed Engineers
Aircall manages all model and voice updates, so your agent is always running at its best without any maintenance on your end
Track resolution rate, CX score, transfer rate, and time saved across every AI-handled conversation
Surface content gaps, unresolved questions, and optimisation signals automatically
Predictable pricing,
measurable returns.
As your usage scales, you'll unlock lower rates, without adding complexity, commitments, or hidden costs.
Try AI Voice Agents
Pay-As-You-Go
£0.37 / min
Up to 2,500 min
No contract · No minimum usage · Cancel anytime
Prepaid Bundles
Most popular£130
500 min/month
£550
2,500 min/month
Contact Us
From 10,000 min/month
AI Voice Agent FAQs
An AI voice agent is software that holds natural phone conversations with callers, understanding what they say and responding in a human-like voice. It can answer questions, qualify leads, book appointments, and update business systems without a person on the line. Aircall’s AI Voice Agents handle inbound and outbound calls 24/7 and hand off to your team when needed.
An AI voice agent converts the caller’s speech to text, uses a large language model to understand what they need, and replies in a natural voice in real time. It pulls answers from your knowledge sources and takes actions through integrations. Aircall’s AI Voice Agents run natively on Aircall’s phone system, so there’s no SIP trunking or call forwarding to configure.
Aircall’s AI Voice Agents answer inbound calls, qualify leads, check order statuses, book appointments, and route callers to the right person with full context. They also places outbound calls when a lead arrives, a payment comes due, or an appointment approaches, and respond to SMS and WhatsApp messages. Every conversation can update your CRM or create a ticket automatically.
An IVR makes callers press buttons through fixed menus, like “press 1 for billing,” and mainly routes calls. An AI voice agent understands callers speaking naturally, answers their questions, and completes tasks like booking an appointment. When a person is needed, it transfers the call with full context, so callers don’t have to repeat themselves.
An AI voice agent can take over most routine front-desk calls, like FAQs, appointment booking, and call routing, and it answers 24/7 with no breaks or hold queues. However, it works best alongside your team, handing complex or sensitive calls to a person.
Yes. Aircall's AI Voice Agents connect natively with HubSpot, Salesforce, Zendesk, Shopify, Stripe, and Calendly, and can read and write data during the call. They can look up an order, create a ticket, update a contact record, or book a meeting while the caller is still on the line.
With Aircall, you can launch an AI voice agent in minutes, with no code. Start from a template, write instructions and transfer rules in plain language, connect your knowledge sources, and test before going live. Phone numbers from 100+ countries are ready in two clicks, and Forward Deployed Engineers can guide more complex deployments.
Aircall's AI Voice Agents speak 38 languages with natural, expressive voices and a choice of accents, so callers are served in the language they call in. You can match the voice to your own brand or bring your own.
AI voice agents are usually priced per minute, per call, or by monthly subscription. Aircall's AI Voice Agents are billed per minute, with the language model, voice, and telephony included. New accounts get 100 free minutes at sign-up, every account gets 50 free minutes per month, and rates drop as usage grows.
Yes, Aircall is SOC 2 Type II compliant and meets GDPR and CCPA requirements, with HIPAA support available through a Business Associate Agreement on request. Customer data is never used to train AI models. Call transcripts and recordings can be stored in the EU for teams with European data requirements.